Industry Experts
The Capsule Insights & Europe’s Famous Hostels event on October 21st is fast approaching! We’re excited to introduce the expert speakers who will lead discussions on the trends and technologies shaping the future of hospitality.
From AI-driven revenue strategies to personalized guest experiences, these sessions are packed with insights you won’t want to miss.
Register Today for the Hospitality Tech Panel Event!
Don’t miss your chance to be part of this unique event. Whether attending in person at Hyve Basel or participating online, this event is designed to provide you with cutting-edge knowledge and networking opportunities.
INNSIGHT: Enhancing Guest Engagement Through Integrated Maps
Speaker: Maxime Bellefleur, Web Developer at Europe’s Famous Hostels
Maxime Bellefleur will explore how mobile-first strategies and integrated maps can transform your website into a key tool for today’s travelers.
With a focus on content strategy, Maxime will dive into questions like, “Is SEO still relevant in the age of AI?” and “How can businesses balance user-generated content with AI-driven content?” This session is perfect for anyone looking to enhance guest engagement and stay competitive in the digital space.
D3x: How to use AI to automate customer service
Speaker : Lina Sommer, Relationship Manager at D3x
Lina will explain how AI solutions can revolutionize customer service in the hospitality industry by speeding up response times and enhancing guest satisfaction.
She will cover key strategies for integrating AI into existing communication channels and highlight how automating repetitive inquiries boosts efficiency.
Attendees will gain insights into delivering personalized, seamless experiences while optimizing operational costs.
Special Offer: Hyve Package Deal for Participants
We’re offering a special package for event participants at Hyve Basel, which includes two nights of accommodation and meals at a discounted rate. It’s the perfect opportunity to enjoy Basel while attending the event.
For more details and to book this package, please contact us at info@capsule-services.com.
Cloudbeds: Trends Shaping the Travel Landscape
Speaker: Stephane Leuenberger, Head of Market Development, Hostels at Cloudbeds
In this session, Stephane Leuenberger will discuss how cloud-based technology is transforming the hospitality industry.
Learn how unified data platforms can help hostel operators boost guest satisfaction, build loyalty, and drive growth. Stay ahead of the 2024 travel trends and optimize your operations for long-term success.
MEWS: Improving the Guest Experience—It Starts with Technology
Speaker: Adrien Berkowicz, Senior Strategic Partner Manager at Mews
Personalized guest experiences are becoming the norm, and technology is making it easier to achieve. Adrien Berkowicz will show how automating key processes—like bookings and check-ins—can free up time for staff to create meaningful connections with guests.
This talk will highlight how smart technology can help you deliver memorable guest experiences while maintaining a personal touch.
Get Ready to Network with Industry Leaders!
Beyond the valuable insights from our speakers, this event offers a prime opportunity to network with some of the biggest names in the hospitality industry.
You’ll have the chance to connect with fellow hostel owners, hotel managers, and tech innovators who are all shaping the future of travel. Whether you’re looking to exchange ideas, form new partnerships, or get inspired by the latest innovations, this event provides the perfect setting.
Bookboost: Maximizing Revenue Through Personalized Guest Experiences
Speaker: Anna Randow, Chief of Partnerships at Bookboost
In this session, Anna Randow will explain how using a data-driven approach can transform hotel operations and boost revenue. By integrating a Customer Data Platform (CDP) and leveraging guest data, hoteliers can improve efficiency and enhance key performance indicators (KPIs).
Learn practical steps to adopt a guest-centric strategy that not only increases revenue but also enhances guest satisfaction.
BrAIny: Let AI Drive Revenue to Your Business
Speaker: Bruno Strati, Chief Data Officer at BrAIny
Artificial Intelligence is revolutionizing the hospitality industry. Bruno Strati will show how AI can help you manage real-time data from multiple sources to optimize turnover.
From reducing data-entry errors to faster decision-making, discover how AI can automate and scale your operations.
This session is perfect for those looking to embrace the AI revolution in hospitality.
Take the chance to network, learn, and grow alongside the best in the industry.
From AI and automation to guest-centric strategies and cloud-based solutions, our expert speakers will provide the tools and insights you need to stay ahead of the curve in 2024 and beyond.
Contact
capsule services AG
Hirschengraben 40
6003 Luzern
info@capsule-services.com
+41 77 526 3375