Our Mission

We make it possible for everyone to explore the world!

People first

Go big

Strength oriented

Adapting for the future

We create places where you can rest, recharge your battery and start the day fresh. We focus on putting people first and passing on our service and know-how to partners. We are convinced that together and with the strengths of each individual great things can be achieved.

Valentina

Lead Sustainability

As the Lead of Sustainability, Valentina is at the forefront of driving the company’s success, not just in business achievements but in pioneering sustainable practices within our operations. Her dedication to learning and innovation has transitioned from her trainee days to now leading the charge in embedding sustainability at the heart of our business.

Madison

Business Trainee

Helping to drive the company’s success. As a trainee, Madison is learning a lot and is dedicated to contributing to the company’s success, not just in terms of business but also in terms of reporting’s and analytics. She has a passion for our guests and is committed to making the guests experiences remarkable.

Mathilde

Marketing Manager

Passionate about her role and excited to be part of a company making a real difference in the hospitality industry. She works closely with the sales team to develop and implement effective marketing strategies to achieve company goals. The collaborative and supportive environment enables her to make informed decisions and foster creativity.

Zofia

Senior Project Manager

Zosia’s role includes connecting people in the network and fostering collaboration to drive forward new opportunities for improvement and growth. Additionally, Zosia is implementing tools and systems to structure the firm’s processes, to ensure success.

Hendrik

Lead Technology

Responsible for managing the development and implementation of technology projects that simplifies and enhances the guest experience. He works closely with existing clients to develop and implement technology strategies that will help the company achieve its goals.

Mike

Content Creator

Mike is the creative force behind the content that elevates our brand across multiple platforms.  By blending creativity with strategy, Mike plays a crucial role in enhancing brand awareness and driving the company’s marketing goals forward.

Lise

General Manager

As the General Manager of Hyve and Chapter Lucerne, Lise brings her wealth of experience in opening and managing hotels to lead these locations with precision and passion. Her role is pivotal in creating memorable guest experiences while ensuring operational excellence. Lise thrives in the dynamic world of hospitality, fostering a collaborative environment where innovation and guest satisfaction take center stage.

Sarah

Customer Relations

As the heart of our customer relations, Sarah is dedicated to creating seamless and personalized guest experiences. She works tirelessly to understand and address guest needs, building lasting connections that reflect the company’s values. Sarah’s passion for hospitality shines through in her ability to anticipate guest expectations and foster meaningful relationships that make every stay unforgettable.

Francesca

Finance professional 

Overseeing finance, accounting, and payroll operations with precision and dedication. She is ensuring our financial processes run seamlessly. She manages budgeting, reporting, and payroll with expertise, contributing to the organization’s overall efficiency. Francesca’s attention to detail and strategic insight make her a trusted partner in decision-making. Her commitment to excellence is key to upholding our financial integrity and success.

Beat

Chief Finance Officer

As a financial leader, Beat is responsible for the financial health and growth of the company. He takes pride in ensuring the company has the financial resources to innovate and grow, providing unique, affordable and convenient accommodation for travelers while maintaining financial stability.

Peter

Chief Design Officer

As a designer, Peter has a deep understanding of the latest design trends and is skilled in creating visually appealing and functional spaces that enhance the guest experience. He has a keen eye for detail and is passionate about creating spaces that are not only beautiful, but also functional, sustainable and timeless.

Michaela

Managing Director Operations

Michaela is dedicated to delivering exceptional guest experiences while driving the company’s success. She oversees operations with a strong focus on safety, comfort, cleanliness, and overall guest experience, ensuring that every aspect contributes to a memorable stay..

Adrie

Chief Executive Officer

Committed to providing guests with an outstanding experience and ensuring company success. Adrie works closely with the team to develop and implement strategies for the best guest experience and satisfaction. While actively seeking opportunities to grow the business further.

Contact

capsule services AG
Hirschengraben 40
6003 Luzern

info@capsule-services.com
+41 77 526 3375